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See our Frequently Asked Questions (FAQs), including how to order contact lenses, how to get existing orders shipped to your home and more.

I placed an order in a store, but now my store is closed. How can I get my glasses/contacts/sunglasses?

We are happy to ship your order directly to your home.  You can request shipping at ForEyes.com/shiptohome

I don’t see my brand – does that mean you don’t carry them?

Even if you don’t see your brand online, we might carry it. Please Call 1 (800)FOR-EYES and speak with a member of our team to see if we are able to order your brand.

Can I use my vision insurance for online or phone purchases?

You are welcome to use your vision benefits for any optical purchase, but each plan operates a little differently. Please contact us at 1 (800)FOR-EYES and select option 1 so that we can help you maximize your benefits.

I got my prescription at For Eyes, but I can’t find it. Do you have it on file?

In some cases, yes, in some cases, no. Each store operates differently, depending on their location. In some For Eyes stores, there is an optometrist employed by For Eyes. In other cases, there is an Independent Doctor of Optometry who operates their practice in or adjacent to our stores. We will do everything we can to help get your prescription – please contact us at prescriptions@foreyes.com and we will put you in touch with the doctors, access from our systems, or explore other possibilities.  Please provide your name, address, email address, phone number, For Eyes Store location/doctor’s name. We will get back to you quickly.

My prescription for contacts is expired. Can I still buy contact lenses?

It’s possible that your prescription may still have validity after the 12-month period, depending on the state where you live. Please fill out this form and we will to determine if you are able to purchase contacts.

I placed an order in a store, but now my store is closed. How can I get my glasses/contacts/sunglasses?

We are happy to ship your order directly to your home.  You can request shipping at ForEyes.com/shiptohome

Can I order contact lenses online?

Yes. We offer the majority of our products online – just visit our online store. You will need your valid prescription details, shipment information and payment. We will process all orders and contact you if necessary.

I don’t see my contact lenses brand – does that mean you don’t carry them?

Even if you don’t see your brand online, we might carry it. Please Call 1 (800)FOR-EYES and speak with a member of our team to see if we are able to order your brand.

Can I use my vision insurance for online or phone purchases?

You are welcome to use your vision benefits for any optical purchase, but each plan operates a little differently. Please contact us at 1 (800)FOR-EYES and select option 1 so that we can help you maximize your benefits.

I got my prescription at For Eyes, but I can’t find it. Do you have it on file?

In some cases, yes, in some cases, no. Each store operates differently, depending on their location. In some For Eyes stores, there is an optometrist employed by For Eyes. In other cases, there is an Independent Doctor of Optometry who operates their practice in or adjacent to our stores. We will do everything we can to help get your prescription – please contact us at prescriptions@foreyes.com and we will put you in touch with the doctors, access from our systems, or explore other possibilities.  Please provide your name, address, email address, phone number, For Eyes Store location/doctor’s name. We will get back to you quickly.

My prescription for contacts is expired. Can I still buy contact lenses?

It’s possible that your prescription may still have validity after the 12-month period, depending on the state where you live. Please fill out this form and we will to determine if you are able to purchase contacts. Alternatively, we might be able to connect you with an Independent Doctor of Optometry for a phone consultation.

What do I do if I have an optical emergency?

Please proceed to your nearest emergency room.

I had an exam scheduled before you closed your stores. What should I do?

We will contact you by phone or email to reschedule when our locations reopen. You can also reschedule using our online scheduler; as soon as we have dates for reopening, the scheduler will be reactivated.

I received a call from a store that my glasses or contacts are ready. How do I pick them up?

Please fill out this formFo and we will ship them to you, free of charge. In some extreme cases, where stores were shut quickly by local governments, we may not have access to your product. If that is the case, we will contact you.

In order to ensure the safety of our patients, customers and staff, we have temporarily closed all For Eyes locations We will continue to assess the situation and provide updates on reopening here.

We remain committed to providing exceptional optical care where possible. While our stores are closed, customers can continue to order contact lenses.

Anyone who previously ordered glasses or contacts can have them shipped home by clicking here.

May you and your loved ones stay safe in this challenging time. We look forward to reopening and seeing you soon.

In the meantime, we are offering FREE SHIPPING on all Contact Lenses orders.

Some Stores Hours Have Changed and Some Stores Are Closed.

Any changes will be reflected on individual store pages

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